- Check your message blacklist settings, if there are any contacts or phrases, it is better to remove them.
- Set the "Messages" app as the default app for sending and receiving messages.
- Check your available memory space; if it is full, it is better to delete some apps to free up space.
- Allow all permissions for the Messages app to work.
- Update the Messages app to the latest available version.
- Restart your device.
- Factory reset (last resort).
By clicking on the “Go to the Service” icon On the required service page
The service can be used through the bank's website
Open Settings, find Default apps, and select the messaging app as the default app.
- Open the "Messages" app.
- Tap on the three dots at the top right.
- Choose "Settings".
- Tap on "Block numbers and messages".
- Choose "Blocked messages".
- Unblock blocked messages.
The service is electronic and does not require visiting the branch
Yes, the service can be evaluated at the bottom of the page
If you have followed all the directions and the issue still persists, you can contact our customer service staff to verify the actions you have taken and receive appropriate guidance.
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